At 28ph, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a player under Philippine law.
Here's a plain-language overview of how 28ph handles your data. The complete legal text follows in the sections below.
28ph uses industry-standard encryption and security protocols to protect your personal information. Your account data, transaction history, and identity documents are stored on secured servers with restricted access controls and regular security audits.
28ph does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate the platform, comply with legal obligations, and improve your experience as a 28ph player.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by 28ph. You can exercise these rights at any time by contacting our Data Protection Officer.
28ph processes personal data in compliance with the Philippine Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable PAGCOR data handling requirements. We are committed to maintaining full compliance with all relevant Philippine privacy regulations.
28ph uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
28ph will only send you promotional communications if you have opted in to receive them. You can update your communication preferences or unsubscribe from marketing messages at any time through your account settings or by contacting our support team.
28ph ("we," "us," "our") is committed to protecting the privacy and personal data of all individuals who access or use the 28ph online gaming platform at https://28ph.app (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering on or using the 28ph Platform, you acknowledge that you have read, understood, and consent to the data processing practices described in this Privacy Policy.
This Privacy Policy should be read together with the 28ph Terms & Conditions, which are incorporated herein by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 28ph is the personal information controller in respect of the personal data collected through the Platform. As the personal information controller, 28ph determines the purposes and means of processing your personal data.
28ph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy.
28ph collects the following categories of personal data in connection with your use of the Platform:
28ph collects personal data through the following means:
28ph processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and age verification data |
| KYC identity verification | Government ID documents, selfie/photo, identity data |
| Processing deposits and withdrawals | Financial data, transaction history |
| Providing gaming services and game history | Account data, game activity logs |
| Customer support and dispute resolution | Communications data, account data, transaction history |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Anti-money laundering compliance (AMLA) | Identity data, financial data, transaction history |
| Responsible gaming monitoring and tools | Responsible gaming data, game activity logs |
| Platform improvement and analytics | Technical and usage data (anonymized where possible) |
| Marketing communications (with consent) | Contact data, communication preferences |
Under the Data Privacy Act of 2012, 28ph processes your personal data on the following legal bases:
28ph does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
Third-party service providers engaged by 28ph to support platform operations, including KYC and identity verification providers, payment processors (GCash, PayMaya, banking partners), IT infrastructure and hosting providers, and customer support platform providers. All service providers are contractually bound to process personal data only on 28ph's instructions and in accordance with applicable data protection law.
28ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, or sale of all or substantially all of 28ph's assets, personal data held by 28ph may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
28ph may share your personal data with other parties where you have provided explicit, informed consent to such sharing.
28ph will never share your personal data with third-party advertisers, data brokers, or marketing companies without your explicit consent.
28ph retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 28ph's data disposal procedures.
Cookies are small text files placed on your device when you visit the 28ph Platform. They allow the Platform to recognize your device, maintain your session, remember your preferences, and collect usage analytics.
You can manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 28ph Platform. Instructions for managing cookies are available in the help documentation of your browser.
28ph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 28ph will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act of 2012 and NPC regulations.
While 28ph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 28ph immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 28ph:
To exercise any of these rights, please contact 28ph's Data Protection Officer using the contact details in Section 15. 28ph will respond to all valid requests within thirty (30) days of receipt, in accordance with NPC guidelines.
The 28ph Platform is strictly intended for individuals who are at least twenty-one (21) years of age. 28ph does not knowingly collect personal data from individuals under the age of 21. If 28ph becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe that a minor has registered on the 28ph Platform, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.
The 28ph Platform may contain links to third-party websites or services for informational purposes. 28ph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected through the 28ph Platform.
28ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, 28ph will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the 28ph Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 28ph, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by 28ph.
This Privacy Policy was last updated on January 1, 2026. 28ph is committed to keeping this Policy current and will notify players of any material changes before they take effect.
Now that you know how 28ph protects your privacy, you can play with full confidence. Join thousands of Filipino players enjoying slots, live casino, bingo, and more — all in Philippine Peso, all on a secure platform.
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